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Last Updated: June 25, 2026
Welcome to Servana. These Terms and Conditions govern your access to and use of the Servana platform. By creating an account or using the platform, you agree to these Terms.
1. About Servana
Servana is a technology platform that connects customers with independent service providers. Unless expressly stated, Servana does not directly provide the services listed on the platform.
2. Eligibility
Users must be at least 18 years old or have the consent of a parent or legal guardian where permitted by law.
3. User Accounts
Users are responsible for maintaining the confidentiality of their account credentials and ensuring account information remains accurate.
4. Services
Customers may browse, book, and pay for services. Providers may create listings, manage bookings, and receive payments subject to applicable fees.
5. Independent Service Providers
Service providers are independent contractors and are solely responsible for the quality and execution of their services.
6. Bookings
Bookings are confirmed only after acceptance by the service provider.
7. Payments
Payments are processed through supported third-party payment providers. Applicable taxes and service fees may apply.
8. Cancellations and Refunds
Cancellation and refund eligibility are subject to Servana policies and applicable law.
9. User Conduct
Users must not engage in fraud, harassment, unlawful activities, or attempts to compromise platform security.
10. Ratings and Reviews
Reviews must be truthful, respectful, and based on actual experiences.
11. Intellectual Property
All platform content is owned by Servana or its licensors and may not be reproduced without permission.
12. Privacy
All platform content is owned by Servana or its licensors and may not be reproduced without permission.
13. Communications
Users consent to receiving essential service-related notifications.
14. Limitation of Liability
Servana's liability is limited to the fullest extent permitted by law.
15. Disclaimer
The platform is provided 'AS IS' and 'AS AVAILABLE' without warranties.
16. Indemnification
Users agree to indemnify Servana against claims arising from misuse of the platform.
17. Suspension and Termination
Servana may suspend or terminate accounts that violate these Terms.
18. Changes to the Platform
Servana may modify or discontinue platform features at any time.
19. Changes to These Terms
Updated Terms become effective upon publication.
20. Governing Law
These Terms are governed by the laws of the Republic of the Philippines.
21. Dispute Resolution
Parties agree to attempt good-faith resolution before litigation.
22. Force Majeure
Servana is not liable for delays caused by events beyond its reasonable control.
23. Severability
If any provision is invalid, the remaining provisions remain effective.
24. Entire Agreement
These Terms and the Privacy Policy constitute the entire agreement.
25. Contact Information
Email: support@servana.app
Website: https://www.servana.com.ph
LVL 21, Unit 2216-17 Park Triangle Corporate Plaza North Tower, 32nd st Corner 11th Ave, BGC Taguig Philippines, 1635
Your trusted partner for home services. Connecting customers with skilled professionals through a simple and reliable booking experience.
18th Sorsogon St, West Avenue Quezon City, Philippines
Contact Us
servana.com.ph
09477553774
servanaph@gmail.com
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